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bcornett at servlet.com bcornett at servlet.com
Sun Oct 27 19:45:48 PST 2002


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Date: Sat, 26 Oct 2002 15:14:35 -0400
To: Frontier-Users at userland.com
From: Bruce Cornett <bcornett at servlet.com>
Subject: Re: Page not found issue
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Jake

Thanks for the input - I made a post to the discussion group re: my 
resolution to this issue - it was ultimately a DNS issue.  In my defense, 
it was masked a bit - but DNS and at my own hands to boot.

re: " When logged in as a managing or contributing editor, go to the 
discussion group message, scroll to the bottom of the page, and in the 
Admin box, click "Make this message a story", and Submit. This will make 
the storyReader-URL work."

I don't seem to have that option.   My admin box suggests I can delete the 
posting and that is all.

Bruce C



At 03:44 PM 10/25/2002, you wrote:
>Hi Bruce, comments inline...
>
>On Tuesday, October 22, 2002, at 02:45 PM, Bruce Cornett wrote:
>
>>am having an issue with "pages not found" from various client machines. 
>>The symptoms seem to vary a bit, but in general it seems that the user 
>>cannot see a story - and in at least one case cannot see the sign up 
>>pages, etc.
>>
>>A very curious thing is that the URLs listed seem to vary a bit - I see 
>>http://www.manywaystopeace.org/stories/storyReader$71 and he sees 
>>http://www.manywaystopeace.org/stories/storyReader$86 or some such in the 
>>mouse over - and then he doesn't find the page.
>
>I checked these two URLs, and the first is accessible from here (via 
>PacBell DSL). The second however is not. I see a message, "Sorry! There 
>was an error: Can't display story 86 because it doesn't exist."
>
>This is because message number 86 is not a story. The URL 
>http://www.manywaystopeace.org/discuss/msgReader$86 does bring up the 
>message. When logged in as a managing or contributing editor, go to the 
>discussion group message, scroll to the bottom of the page, and in the 
>Admin box, click "Make this message a story", and Submit. This will make 
>the storyReader-URL work.
>
><snip>
>
>>Another client can see the site with little problems from his home office 
>>- but from the macs at the university, same behavior as the first - page 
>>not found. And sometimes he gets page not found from his machine (using a 
>>Netscape dialup).
>
>The most likely problem here is DNS. If your domain is new, then it can 
>take up to 48 hours for the DNS to propagate. If not, then it's possible 
>that the DNS server your user is connected to is misconfigured.
>
>>Perhaps these are fixed in the current .root - which I assume I'll be 
>>able to fetch as soon as the Frontier folks cash my check.
>
>If you're running Frontier 9, then you have the most up-to-date databases.
>
>>Oh and I just received a mail from another client - using macs - going 
>>direct over roadrunner - no proxy or firewall (contrary to my 
>>recommendation) and he writes:
>>
>> >I tried out the page you said had Mac problems, and I could not
>> >get it. I could get the main index page, but couldn't get
>> >the /stories page. This was on Mac Internet Explorer 5.0. Let me
>> >know if you want me to try something else.
>
>The stories page on your site works just fine from here:
>
>http://www.manywaystopeace.org/stories/
>
>All of the stories linked from there appear to work, as do the links in 
>your site's navigation.
>
>>This has been cross-posted to the Frontier discussion list and this 
>>mailing list.  To new to figure out where folks are and how we get 
>>questions answered.  Is this the only support option?
>
>This list and the Frontier discussion group are the right places to ask 
>questions.
>
>-Jake
>





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