Basic troubleshooting document?

[Kip DeGraaf]

I'm trying to troubleshoot an issue with a copy of Frontier 9.0 dying
repeatedly.  I can bring it back up right away, but I can't find anything in
the logs to suggest what's wrong.  All I get is DrWatson logs saying that
there was an 'Exception number: c0000005 (access violation)'

Could someone please point me to a basic Frontier troubleshooting page so
that I may be a useful member here and find out as much as I can before I
attempt to bother the fine Userland folks about this?

I have tried reinstalling my Frontier and restoring my .root files from
backups, but it still dies many times a day.

Thank you all for your time,

Kip DeGraaf
Ann Arbor District Library
http://www.aadl.org/  (Our public website running on Frontier 9.0)