Basic troubleshooting document?

[Lawrence Lee]

I found your other email with the additional info on the problem.

Not sure if it's related, but can you open the Frontier application and
choose Main->Jump. Enter the following and click the OK button:

config.manila.stats.referers

Can you expand the sub-tables for your main home page and see how large the
table is.

Lawrence

> -----Original Message-----
> From: frontier-users-admin at userland.com 
> [mailto:frontier-users-admin at userland.com] On Behalf Of Kip DeGraaf
> Sent: February 17, 2003 8:09 AM
> To: 'Frontier-Users at userland.com'
> Subject: Basic troubleshooting document?
> 
> 
> I'm trying to troubleshoot an issue with a copy of Frontier 
> 9.0 dying repeatedly.  I can bring it back up right away, but 
> I can't find anything in the logs to suggest what's wrong.  
> All I get is DrWatson logs saying that there was an 
> 'Exception number: c0000005 (access violation)'
> 
> Could someone please point me to a basic Frontier 
> troubleshooting page so that I may be a useful member here 
> and find out as much as I can before I attempt to bother the 
> fine Userland folks about this?
> 
> I have tried reinstalling my Frontier and restoring my .root 
> files from backups, but it still dies many times a day.
> 
> Thank you all for your time,
> 
> Kip DeGraaf
> Ann Arbor District Library
> http://www.aadl.org/  (Our public website running on Frontier 9.0)
>