Membership problem (can't log in, can't delete)
14 Feb 2002 20:07:02 -0500
Apologies if I've missed doc on this somewhere else (an admittedly quick
run through the Manila support site didn't solve it), but I have a
puzzling problem with a member who can't log into a site. He joined the
site and (apparently) was initially recognized as a member, but on a
subsequent attempt to log in he was told he *wasn't* a member, and that
he needed to join.
Here's the problematic part (to me, anway): When he tries to join using
his email address, he's told that the address he's attempting to join
under is already a member (even though if he backs out and attempts to
login, he's told that this address isn't a member).
More puzzling: If the managing editor logs in and attempts to manually
delete the student's address so we can start over fresh, we're told that
the address isn't a member (and the address doesn't show up on the
The computer he's using will allow other people to log into the same
site, so it's not (as far as I can tell) a browser configuration issue.
Director, Eastman Kodak Center for Excellence in Communication
Associate Professor of Technical Communications